razor, you're totally right and we're seeing that on the other website where the self-policing takes place. We don't see as many new users and growth as we used to. To put it in the words of several people that have tried integrating into that site, "It feels like I'm at a party and i wasn't invited"
That said, while that might be a small element of our problem here, we still have other issues. For one thing, we have had multiple instances of (different) people getting around the CoC, and causing harm without 'breaking' any rules. We have had even more instances of people smashing the CoC to smithereens, lol.
What I can't decide: are they the symptoms or the causes?
In other words, do we have a negative vibe here, and is it causing people to act like jerks, or do we have people that act like jerks causing a negative vibe. It's clear that one feeds the other, but the solution is subtly different.
The first begs for an adjustment of the CoC, and a request out to all regular posters to chill, with occasional reminders until things start to settle.
The second begs for permanent bans, and a system that stops people from coming back to do harm over and over again (which clearly has happened, both from banned people and people that probably should be banned but aren't).
Unfortunately, I bet we need both.
Btw, at what point can/should I make the Duels board aware that this discussion is going on. We have 2 others from our board involved currently, but there are others (maybe all) that should be in here too.