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| MTGO Client Fail http://862838.jrbdt8wd.asia/viewtopic.php?f=55&t=16315 |
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| Author: | Treamayne [ Mon Sep 12, 2016 8:53 pm ] |
| Post subject: | MTGO Client Fail |
So, my client won't launch. Download never happened, just a flicker of a window pop-up, then disappears never to be seen again. Task manager shows an open process, but nothing happens. Two x uninstall/reinstall and still not working. Anybody else having a similar issue or seen this before? |
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| Author: | Zlehtnoba [ Tue Sep 13, 2016 7:46 am ] |
| Post subject: | Re: MTGO Client Fail |
Sometimes, when a new version is deployed, there's an issue where you need to erase the directory where the previous version was stored. It's in your user directory, under application data, local, apps, 2.0, and then some weird names. Please be careful in there, if you're not sure of your way around. I once did something wrong and the only way to repair the damage that I could find was to create a new user. |
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| Author: | Treamayne [ Tue Sep 13, 2016 9:41 am ] |
| Post subject: | Re: MTGO Client Fail |
Thank you for the tips. I tried checking it out, saw something that I thought might be it. Moved it to a temp folder, but I guess I had the wrong stuff, so I submitted a new trouble ticket. |
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| Author: | Treamayne [ Wed Sep 21, 2016 6:37 am ] |
| Post subject: | Re: MTGO Client Fail |
So, for posterity, ORCs have had me try various iterations of: Uninstall Reset Winsock Clear Clickonce Cache: Delete "2.0" folder in %localappdata% Update Video Drivers (NVIDIA was up to date, but it seemed Intel HD wasn't) Reinstall None of these remedial actions have worked yet. I'll update if we ever get it working, just so a search that finds this thread will have complete data. |
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| Author: | Zlehtnoba [ Wed Sep 21, 2016 9:21 am ] |
| Post subject: | Re: MTGO Client Fail |
This might seem like overkill, but how about making a new user and trying to install on that account? It would at least provide another data point, whether the problem is tied to your current account, or machine-wide. (On beta, we use this workaround to have both regular and beta clients installed on the same machine.) |
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| Author: | Treamayne [ Thu Sep 22, 2016 6:32 am ] |
| Post subject: | Re: MTGO Client Fail |
Yeah, I have Beta on my second account, it was doing the same thing. |
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| Author: | Pantera Canes [ Thu Sep 22, 2016 9:22 am ] |
| Post subject: | Re: MTGO Client Fail |
Have you tried "run as administrator"? Also trying to clear up any problems your anti-virus or anti-spyware might have with MTGO? |
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| Author: | Pantera Canes [ Thu Sep 22, 2016 9:23 am ] |
| Post subject: | Re: MTGO Client Fail |
Also run updates on your computer. Make sure your .net is up to date. |
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| Author: | Treamayne [ Sun Sep 25, 2016 5:37 pm ] |
| Post subject: | Re: MTGO Client Fail |
So, after many days of fighting. MTGO appears to be finally working. I had been running as Admin and .Net was updated. However, what we ended up doing was uninstalling and re-installing all the .net and MS Visual Studios (which had not been updated). Then doing all the above one more time. So, in the end, it looked something like this: Uninstall MTGO Uninstall .net Uninstall MS Visual Studio Delete "2.0" folder in %localappdata% Reset Winsock Clear Clickonce Cache Reinstall .Net and update Reinstall Visual Studio and Update Turn off Firewall Reinstall MTGO and Update Turn on firewall and re-add exemptions Run MTGO Also of note, the uninstall and re-install of Visual Studios may have been the most taxing reinstall I have ever had to try to accomplish. So many problems and errors there, such as it saying I need a newer version of windows because, for some stupid reason, the installer downloaded with compatibility mode set to "run as MS Vista" turned on. Thanks to everyone for their assistance and ideas. Have a great day all. |
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| Author: | Winter.Wolf [ Sun Sep 25, 2016 9:40 pm ] |
| Post subject: | Re: MTGO Client Fail |
Talk to Chris K about this. He is the one as far as I know that has worked on this kind of issue, of the WOTC uppers that I know of. |
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