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PostPosted: Mon Apr 03, 2017 6:21 pm 
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I tried to buy some coins through the store to take advantage of the Kaladesh sale, and when I hit "A" to purchase the gray Xbox loading line comes up, then goes away and the "Purchasing" Duels loading circle pops up and quickly turns into a black box in the middle of the screen. Then I am returned to the Store - Coins screen with nothing having happened (I'm not charged any money and I receive no coins).

Does anyone have any experience with this? It seems like an Xbox payment issue. Does the payment method make a difference / mess it up (right now it's set up for PayPal instead of a credit card)?

Thanks


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PostPosted: Tue Apr 04, 2017 7:26 am 
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Try buying them as an add on instead of in store?


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PostPosted: Tue Apr 04, 2017 5:08 pm 
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Try buying them as an add on instead of in store?


Sweet, that worked. Silly me thinking the Duels UI would work like it should, lol.

Thanks for the hand Barney!


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PostPosted: Tue Apr 04, 2017 9:00 pm 
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Yeah anytime you get stuck, look for a non-Stainless solution :)

In Microsoft we Trust.


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PostPosted: Thu Jun 03, 2021 4:04 am 
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Hello there. Actually I had the same payment issue. Duels loading circle pops up and then just and then disappeared. I tried to return manually to the store and nothing has changed. I would suggest you to verify if you’re signed in to the same account through which you’re attempting to make the purchase, and check to be sure there are no errors affecting Xbox purchases.


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