The last point I would like to touch on is that we need to have a way of dealing with repeat users. I understand that there is no method that can stop people from joining since workarounds will always exist. Yet, there has to be something we as a community can do in tune with our moderators to prevent this same issue from resurfacing with a different name. If anyone can suggest a better solution this would be the place to voice it.
Contact a moderator via PM. I can't stress this one enough. If you only ever make one PM/Report to a moderator make it this one. Calling out suspected MUP's solves nothing - if anything it only worsens the problem. While not fool-proof the moderation team does have some ability to check things like that - you'll be amazed exactly how many MUP's have been banned either because the Mod got suspicious or someone told us to get suspicious. It works some 85% of the time.
What do you plan to do when you find someone spamming the board with divisive nonsense, designed to do nothing but promote chaos and disorder in the Duels section?
Subtlety edit the worst of it (hopefully before anyone catches it and things start escalating), leave what could be conducive to a discussion forming, watch from the shadows to see if said discussion does happen, step in and moderate if needed. If the person persists effectively take them to one side for a nice chat while discussing the issues that have come up - show them clemency that they may in return attempt to work with us to be a constructive force on the boards, rather then a destructive one. Then step back and let them decide how they want to progress from there. Most of the time it works out. Other times they persist in old behaviors and we react accordingly - both parties being fully aware that after the chat their is no more good will to give for those who make no attempt at compromise.
What do you feel about someone flame-baiting other users into a ban? There's at least two instances I can think of where someone provoked another user.. but did it in a way as to not violate the CoC. Secondly, this user OPENLY ADMITTED to doing this, and was proud of the act.. yet no punishment was ever levied. So.. the message sent was that provoking other users is fine, as long as you don't violate the CoC (name-calling, etc.)
This one is currently being addressed, of that I can assure you. I will admit the strike system is often cumbersome and it can be abused at times but as a team we prefer to give second chances - even to people who may not deserve it. We do retain the ability to ignore this system in extreme circumstance (spam bots being the most obvious) but I, personally, am loath to do so.
I do agree with the CoC thing though - I know we can't really instate 'Rule 0 - Don't be a Dick' but I like to think most people enter the forum with that assumption already in place. I can tell you that, in the past, people have broken the CoC and not been punished for it and others have not broken the CoC and have been punished for it. We do take intent into consideration when making judgements - it just so happens that most of the time I tend to try and think the best of people (once against even if they don't deserve it). Call me a naive idealist I guess.
Is this baiting? Does common denominator hold any factor in how moderation is dealt with? Or are mods simply looking for who "started it" even when it had really been started weeks ago when a person decided to create an environment where flame wars are going to happen?
No it isn't technically baiting, yes we do look at the situation as a whole before making judgements. Or at least we do in an ideal situation. Sometimes a situation simply escalates too quickly to be put-down and the only course of action is just to stamp the entire thing out and call it a day. I will hold my hands up and admit right here that there have been occasions we're something has flared up that should have been quickly dealt with but, for whatever reason, I didn't. I apologies profoundly for that. That I am only human is a weak excuse but it is the only one I have.
Well I think some people really need to drop their general dislike of other specific posters. A lot of the time, and I touched on this earlier, these things happen between people that are generally decent posters, but haven't let go of a slight that in some cases may have happened years earlier.
Also, and this is something that happens all of the time. There is nothing worse than when someone is obviously getting trolled, but someone else joins in, or agrees, or whatever, simply because they don't like the target. That kind of stuff really needs to stop.
Agreed.